Tax Defense Partners Review
Tax Defense Partners is an Encino, CA, based tax resolution company. Tax Defense Partners is a rebranding, under new ownership/management, of the now defunct: Tax Resolution Services.
Just like Tax Resolution Services did before them, Tax Defense Partners advertises on the radio with talk show personalities, such as Rush Limbaugh, Glenn Beck, and Sean Hannity. They also advertise on the Internet.
Tax Defense Partners gets okay marks for not over-promising miracle tax reductions on their website. While they do list a few miracle outcomes on their Success Stories page, they have realistic and honest explanations about the penalty and interest reductions, and the Offer in Compromise, if you read the finer print at the bottom of these pages.
Tax Defense Partners really falls short here. They do not list the company’s ownership, nor do they list any staff. This is a huge red flag. Many tax relief firms are just marketing companies that outsource the actual work to another tax relief firm.
We are not saying Tax Defense Partners outsources their work, but this lack of transparency leaves us questioning if they actually handle cases, or just sell information. We dropped Tax Defense Partners grade due to their lack of transparency regarding the qualifications and accreditations of their employees.
In their defense, Tax Defense Partners does list a physical address and claims to have Enrolled Agents, attorneys and certified public accountants (CPAs), on staff.
Tax Defense Partners was BBB accredited on May 11, 2016. At the moment, however, their BBB page is unavailable. We don’t know why.
It may or may not be relevant, but prior to handing over the company baton and its established radio advertising relationships to Tax Defense Partners, Tax Resolution Services had 48 complaints. This number of complaints is on the high end, even for an industry whose clients often are under great financial strain and liable to complain too quick when things get rocky.
Tax Defense Partners, in current form, began in 2013.
While we like what Tax Defense Partners doesn’t offer on there website (i.e. miracle tax relief) we take issue with their flat fee promise. There are many unknowns and variables when you have tax problems, which makes it almost impossible for anyone to say they can help you for exactly x-dollars because every case requires a unique amount of time. How much does Tax Defense Partners charge? Especially when the case may tax 5 hours or 50 hours to complete. The price for 5 vs 50 hours is not the same. No one works for free, especially not highly competent people. If they’re not concerned with the time spent on your case, then the quality can suffer.
Additionally, it is the rule, not the exception, that the tax problem is bigger and more complex than the client or the tax professional knows upon initial engagement. Because of this, flat fees are usually impossible for a tax services firm, a CPA or an attorney to deliver unless they charge an exceedingly expensive fee. It appears that Tax Defense Partners has received many complaints about fees, which is common for firms claiming flat-fee service (read the fine print!).
While we applaud Tax Defense Partners for their honest marketing approach, they lose points for their lack of transparency and number of complaints. Without knowing the qualifications of the staff performing the actual work, it’s difficult to have confidence things will be handled smoothly. The complaints show things don’t always go smoothly. So, before being swayed by their talk radio pitchmen, make sure to speak with some of their analysts and ask for a realistic breakdown of potential resolution options.
- Reasonable explanations of taxes and solution on their website
- No guarantee listed
- No staff listed