“Personal Information” is information that is personally identifiable like names, age, gender, date of birth, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with the foregoing.
“Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
We collect the following Personal Information that you submit to us voluntarily:
- When you contact us by sending us an e-mail, text message, or when you use any of our contact forms, we will collect any information that is contained in your e-mail, text message, or that you enter into such forms.
- Any feedback or other content that you submit via e-mail.
- Personal Information Collected Via Technology
As you access the BTR Site and use the Services, certain information may also be collected, including your Internet Protocol (IP) address and the browser that you use to visit the Site. The Site and Services create a log file of the IP addresses of the visitors and users of the Site and Services. BTR also stores a small text file called a “Cookie” on your computer to store your login information and your personal preferences for the BTR Site and Services.
BTR may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). While you will still be able to use the Site and Services if you disable Cookies in your browser, certain parts of the Site and Services may not function as effectively. You must have Cookies enabled in your web browser to use the complete functionality of BTR’s Site and Services.
We may implement third party advertising or other content on the Site and Service that may use clear gifs or other forms of web beacons, which allow the third party content provider to read and write Cookies to your web browser in connection with your viewing of the third party content on the Site. Information collected through web beacons is collected directly by third parties. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.
When you send us a text message, we collect the mobile phone number from which you sent us such text message.
- Automatic Information Collection And Tracking
When you use a mobile device such as a smartphone to access or utilize our Site or Services, it may use technology to automatically collect:
Usage Details. When you access and use the Site and Services we may automatically collect certain details of your access to and use of the Site and Services, including location data, and other communication data and the resources that you access and use on or through the device.
Device Information. We may collect information about your mobile device and Internet connection, including the device’s unique device identifier, IP address, operating system, browser type and mobile network information.
- Use of Information We Collect
We may also use your Personal Information to provide you with notifications related to your use of the Site and Services (including notifications we may send to your mobile phone) with electronic newsletters, or with promotional e-mails, should you request to receive such communications from us.
Please note that the information you provide to us is not confidential and may be accessible by others that are providing Services. Therefore, you should assume that information that you submit may be shared with others as necessary for us to provide such Services.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this Anonymous Information for internal purposes, such as analyzing usage patterns so that we may enhance our BTR Site and Services, and we also reserve the right to use and disclose any Anonymous Information at our discretion.
BTR may collect Anonymous Information. When such data is not combined with personally identifiable information (“PII”), such information is considered to be non-personally identifiable, as it does not personally identify you or any other user of the BTR Services or Site. Additionally we may aggregate PII in a manner such that the resulting aggregate information does not personally identify you or any other user of the Site or Service, for example, by using PII to display content according to your zip code. Such aggregate information is considered non-personally identifiable. Because non-personally identifiable information does not personally identify you, we may use such information for any purpose. For example, we may use this information for BTR internal use to enhance web security, to detect broad demographic trends, to assist BTR in providing content on the Site tailored to your interests, and to otherwise enhance your experience on this Site and Service. This information may also be shared with third parties on an aggregate and non-personally identifiable basis.
- Security and Confidentiality
BTR has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including BTR, can fully eliminate security risks associated with Personal Information. We cannot ensure or warrant the security of any information you transmit to us through the Services or store on the Site and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
- Disclosure of Personal Information
We may provide your Personal Information to third parties who work on behalf of or with us to provide some of the services and features of the BTR Site and Services. However, these service providers do not have any independent right to use this information except as necessary to help us in providing the Services, but they may have the same rights to disclose such information as BTR has under this section “Disclosure of Personal Information”.
- Choices Regarding Personal Information
Unsubscribe instructions will accompany each promotional communication you receive from us. You may also indicate that you do not wish to receive promotional communications from BTR.
When we delete information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives.
- Links to Other Websites
- International Users
The Site and Services are intended for users located in the United States. You hereby acknowledge that your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country.
- Protecting Children’s Privacy
Our Site and Services are not intended for children under the age of 13. We do not intentionally collect or use any Personal Information from children who identify themselves as being under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us and we will delete such information from our files within a reasonable time.
- California Privacy Rights
California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected].
- DNT Disclosures
Some third parties such as analytics providers and advertising networks may collect information about your online activities over time and across different websites when you access or use our Site or Services.
- Contact Us